FAQs

What about e-mails I receive from myself?

Your own e-mail address is treated with suspicion because many viruses and spammers fake the 'From:' address, which could be yours. If you embed your Email Key into your mail message, then your e-mail will be delivered automatically.

An Email Key is a phrase that you make up that would not normally occur in the body of an email. It could be something like - 'sun and moon and stars' or 'Fluffy and Rover and Fido'. Anything that you can easily remember but is specific to you. This Email Key works almost as a password. It allows you to send yourself email without the emails being stopped by our servers. An easy way to make sure that your Email Key is included in all your emails is to add it to your signature line. Your signature would then look something like the following:
John Smith
Fluffy and Rover and Fido

Why should I use a phrase as my Email Key instead of just one word?

Spammers have become very cunning and they make sure their emails contain a great deal of text in the hope that they can bypass programs such as ours. Using a phrase greatly decreases the likelihood that it will appear in the message of emails sent by spammers.

But, do I have to have a Email Key?

Yes. The Email Key prevents spammers from sending you emails using your email address in the "From" line. So, if spammers send you emails using your email address in the "From" line, our servers will stop it because your Email Key will not be in the message section of the email.

What about e-mails I initiate?

If you send an e-mail to someone first, it would be pretty unfair to make them confirm their response to you. The vast majority of people reply to e-mail and leave the original message intact. If your Email Key is part of the original message then their e-mail would be automatically delivered to you and their address, in turn, is added to your Whitelist.

Certainly! Simply choose the "Login" button (upper left) and you can change this in your profile.

What about newsletters I subscribe to?

Most newsletters are fully automated, and therefore your confirmation request would not be acted upon. In order to continue receiving your newsletters, you should manually add the 'From:' address to your Whitelist.

But I already have an e-mail address elsewhere?

No Problem! Just as spammers fake their 'From:' address, you essentially can, too. Simply forward your existing mail account to your @bayemail.com account. Then when you send e-mail, send it from your existing mail account, but when checking for new mail, check your @bayemail.com account. For assistance in forwarding your mail, please contact your Internet Service Provider (ISP).